The HHS Resource Library
Behavioral Health Chart Audit Tool
Score any clinical chart against 16 audit items the way a payer reviewer would. Interactive, free, with a downloadable audit workbook.
Run the audit →Team Health Monitor
Twelve monthly checks that surface turnover risk before the resignation letter. For service teams and leadership teams.
Read your team →The 15-Minute Check Form
The five-section supervision one-on-one that replaces the quarterly review. Free printable form and tracking sheet.
Open the form →State-by-State HR Compliance Checklist
North Carolina, South Carolina, and Georgia requirements for behavioral health and human services organizations. Know exactly what you owe before the audit finds it - posters, policies, pay transparency, classification, and documentation triggers in one place.
State of the HHS Workforce 2026
TWF's annual analysis of workforce trends across behavioral health and human services - covering turnover benchmarks, compensation shifts, compliance pressure points, and the operational patterns that separate stable organizations from struggling ones.
CARF Readiness Checklist for Behavioral Health
The 47-point checklist TWF uses during Compliance Confidence engagements. Covers documentation, training records, incident reporting, and quality assurance.
Open the checklist →The True Cost of Clinician Turnover
A breakdown of direct and indirect costs when HHS organizations lose clinical staff. Includes the formula TWF uses to calculate organization-specific turnover cost.
Read the math →Employee Handbook Template for HHS Organizations
Sector-specific handbook template covering HIPAA, Medicaid compliance, clinical supervision requirements, and behavioral health workplace policies.
Built in Compliance Confidence →From Clinician to Supervisor: The Transition Playbook
The most common failure point in HHS organizations is promoting top clinicians into management roles without leadership training. This guide covers the first 90 days.
See the program →Clinical Hiring Scorecard
Structured interview scorecard designed for behavioral health clinical roles. Evaluates licensure fit, supervision readiness, cultural alignment, and Medicaid billing literacy.
See the program →Worker Classification Audit Worksheet
Self-assessment tool for evaluating 1099 vs. W-2 classification across clinical, administrative, and contract roles in HHS organizations.
Start with the checklist →Exit Interview Protocol for Clinical Staff
A structured exit interview framework that captures real turnover drivers in behavioral health settings. Includes 22 sector-specific questions and a pattern analysis worksheet.
See the program →HIPAA Training Requirements by Role
Role-by-role breakdown of HIPAA training obligations for behavioral health organizations. Covers clinical, administrative, billing, and contractor classifications.
Open the checklist →Performance Review Framework for HHS
A behavioral-health-specific performance evaluation template aligned to clinical competencies, documentation standards, and client outcome metrics.
See the program →New Hire Onboarding Checklist: Behavioral Health Edition
30/60/90-day onboarding roadmap for behavioral health hires. Covers credentialing verification, supervision assignments, EHR training milestones, and cultural integration.
See the program →Compensation Benchmarking for HHS Roles
Market-rate reference guide for behavioral health positions across six metro markets. Covers LPCs, LCSWs, BCBAs, RBTs, case managers, and clinical directors.
See market wage data →Medicaid Audit Readiness Checklist
Pre-audit preparation checklist for Medicaid-funded behavioral health programs. Covers billing documentation, service authorization records, and credentialing file requirements.
Run the chart audit →Building a Clinical Supervision Program
How to design a supervision structure that meets licensure requirements, reduces burnout, and retains early-career clinicians. Includes supervision agreement templates.
Open the form →Job Description Templates: 12 Core HHS Roles
Ready-to-post job descriptions for the most common behavioral health roles. Aligned to licensure requirements, Medicaid billing codes, and clinical competency frameworks.
See the program →Difficult Conversations in Clinical Settings
A framework for addressing performance issues, boundary violations, and documentation failures with clinical staff. Script templates and de-escalation protocols included.
See the program →Meet the Professionals & Organizations Behind the Numbers
The Candidate Spotlight series showcases individual talent we've matched with HHS organizations across our network.
Learn from Organizations Like Yours
Watch our Provider Spotlight series to learn from behavioral health and HHS operators who've redesigned their workforce strategies.
The TWF Workforce Health Assessment
A 15-minute self-assessment that scores your organization across eight workforce dimensions. Identify your biggest gaps before spending a dollar on consulting. Or try our interactive Practice Checkup tool for a quick diagnostic of your current HR practices against HHS best standards.
Webinars & Events
Check our events calendar for free webinars, workshops, and live learning opportunities for HHS HR leaders.
The HR Renaissance
Transforming Mental Health Organizations from the Inside Out
The definitive playbook for behavioral health operators who are done patching workforce problems. Inside: the eight workforce dimensions that predict attrition, the exact infrastructure Fortune-500s use that HHS organizations can deploy, and the compliance architecture that survives any audit.
- ✓ Workforce Health Score framework
- ✓ The 8-dimension diagnostic operators actually use
- ✓ Retention playbook calibrated to clinical burnout patterns
- ✓ Audit-readiness architecture (CARF, JCAHO, State, Payer)
Send me the playbook
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The TWF Weekly Briefing
One email. Every Friday. Sector updates, regulatory changes, and HHS workforce insights. No spam. Unsubscribe anytime.
If you're seeking a role in behavioral health or HHS, check out our active placements.
Need more than a guide?
These resources scratch the surface. A 20-minute discovery call shows you exactly where your workforce gaps are.